Guide
This comes up constantly with renters in Paris, and the honest answer is: it depends on what broke, not just whether you're the tenant or the owner. Here's the general shape of it — not legal advice, just what tends to hold true in practice.
French rental law (specifically a list set out in a 1987 decree) splits responsibility broadly along these lines: tenants are generally responsible for day-to-day upkeep and minor repairs — the kind of small, routine maintenance a household naturally generates. Landlords are generally responsible for major repairs, and for normal wear and tear (vétusté) on the building's fixed systems and equipment.
Clearing a blocked drain caused by everyday use, replacing a worn tap washer, general upkeep of visible fittings — these are the kind of things a tenant is typically expected to handle or pay for, similar to changing a lightbulb. If our Blocked Drain or Blocked Toilet pages describe your situation and it's clearly down to normal use rather than a fault in the building itself, it's likely to sit on the tenant side.
Replacing an old boiler that's failed from age rather than misuse, fixing a burst pipe caused by ageing infrastructure, or any repair to the building's fixed plumbing systems (as opposed to something a tenant installed or caused) generally falls to the landlord. Our No Hot Water / Boiler and Burst Pipe & Water Leak pages cover situations that often land in this category — particularly in older buildings where the underlying system, not the tenant's use of it, is the actual cause.
The line isn't always obvious in the moment. A blocked toilet might be ordinary tenant-side wear, or it might be a sign of a deeper issue with old, narrow pipework that's really a landlord matter — sometimes a plumber can't tell which until they've actually looked. That's normal, and it's not something you need to resolve before calling someone out.
Whoever ends up paying, the sequence that tends to work best is: get the problem fixed first, with a clear price confirmed before any work starts, then sort out who covers it afterwards — ideally in writing, referencing your lease (bail) and, if it's a larger repair, getting a written quote (devis) you can share with your landlord or letting agency. Waiting to resolve the "who pays" question before calling someone rarely saves money, and often makes a small problem bigger.
Call or WhatsApp us in English — we'll take a look and give you a straight answer either way.