Boiler, water heater, or both
Cold showers get old fast. Tell us what your boiler or water heater is (or isn't) doing, in English, and we'll get someone out to look at it.
Worth checking first
Before you call, it's worth quickly checking whether the pilot light is out (on older gas boilers) or whether a breaker has tripped on your electrical panel — sometimes the fix really is that simple. If neither applies, or you're not comfortable checking, don't worry about it — just tell us what you've noticed and we'll take it from there.
What we typically find
On gas boilers, a fault with the pilot light or ignition system is one of the most frequent causes of a total loss of hot water.
The boiler itself may be working fine while a faulty thermostat or control board is preventing it from heating water properly.
Many boilers stop producing hot water, or throw an error, when internal pressure drops below the level they need to run.
Common in smaller flats — a standalone electric water heater rather than a boiler, which can fail independently of your heating.
What to expect
No hot water in a Paris apartment can mean anything from a five-minute reset to a part that needs ordering. The plumber will diagnose the issue on site and explain what's wrong before proposing a fix — if it's a bigger repair, you'll get a written quote rather than a surprise on the invoice.
Diagnosed properly
A multimeter and a proper look at the system beats guessing — the plumber checks what's actually wrong before touching anything.
Related
If your boiler or its pipework is actually leaking, rather than just not heating.
Burst Pipe & Water Leak →Managing a rental remotely and your guest has no hot water? We handle it directly with them.
Airbnb & Holiday Rentals →Worth reading
Tell us what your boiler or water heater is doing (or not doing) and we'll get someone out to you.