For Airbnb & holiday rental hosts
Running an Airbnb in Paris and your guest doesn't speak French? We become the go-between — coordinating with your guest directly, in English, while you get updated.
Why Airbnb hosts use us
A plumbing issue in a Paris Airbnb or holiday rental you manage remotely is really two problems at once: the plumbing itself, and communicating clearly with a guest who's stressed, possibly panicking, and not speaking the local language either. We handle both — talking to your guest directly in English on your behalf, and to the plumber in French, so nothing gets lost in either direction.
How it works for Airbnb hosts
Either directly (share our number in your check-in instructions) or via you forwarding their message.
We talk your guest through anything urgent — like finding a stopcock — while a plumber is briefed and dispatched.
Before any work starts, we can confirm the price with you directly rather than leaving your guest to authorise a repair on your property.
Once it's fixed, you get a summary of what was wrong and what was done — useful for your own records or your property manager.
Built for short-term rentals
Most Airbnb plumbing emergencies happen on a Friday night or a public holiday — exactly when a regular French-only artisan is hardest to reach. Our English-speaking Airbnb plumber dispatch runs around that schedule, not office hours.
Worth doing in advance
Many hosts add our number directly to their welcome book or digital check-in instructions, so a guest with a plumbing issue can reach an English-speaking line immediately — without waiting for you to wake up in a different time zone. It's one less 3am message for you to deal with.
Related
One of the most common guest complaints in older Parisian buildings.
No Hot Water / Boiler →Especially common with guests unfamiliar with narrower French plumbing.
Blocked Toilet →Fast action matters even more when you're not on-site to check the damage yourself.
Burst Pipe & Water Leak →Add our number to your check-in guide, or call us directly next time something comes up.